Specialist Care for Your Newest Family Member
The arrival of a new baby is one of life’s most precious moments – and when that baby needs extra care, it can feel frightening and overwhelming. Our neonatology team understands this deeply, and is dedicated to giving every newborn the best possible start to life. Neonatology is the medical specialty focused on the care of newborn infants – particularly those who are premature (born before 37 weeks of pregnancy), have a low birth weight, or are born with medical conditions requiring specialist support. Our experienced neonatologists (newborn specialists) work within our dedicated NICU – Neonatal Intensive Care Unit – a specialist ward equipped to monitor and treat newborns who need close medical attention. We know that having your baby in intensive care is one of the hardest experiences a family can face – our team will keep you informed, involved, and supported at every step. Because parents are the most important part of their baby’s care team.
Conditions We Treat
Our neonatology team provides specialist assessment and care for a wide range of newborn conditions, including:
- Premature birth – caring for babies born before 37 weeks of pregnancy who need specialist support to grow and develop
- Low birth weight – providing nutritional and medical support for babies who are smaller than expected at birth
- Neonatal respiratory distress syndrome – breathing difficulties in newborns caused by underdeveloped lungs
- Neonatal jaundice (yellowing of the skin and eyes in newborns caused by a build-up of bilirubin in the blood)
- Neonatal infections – including sepsis (a serious infection affecting the whole body) and meningitis
- Hypoglycaemia (low blood sugar levels in newborns) requiring monitoring and management
- Feeding difficulties – including problems with sucking, swallowing, and absorbing nutrition
- Congenital conditions (health conditions present from birth) requiring early medical management
- Birth asphyxia (when a baby does not receive enough oxygen around the time of birth)
- Neonatal seizures (fits in newborns) requiring urgent assessment and treatment
- Temperature regulation difficulties in premature or low birth weight babies
- Babies born to mothers with conditions such as diabetes, infections, or pregnancy complications
Our Services & Procedures
- Immediate newborn assessment and stabilisation at birth
- Neonatal Intensive Care Unit – NICU – providing 24-hour specialist monitoring and care
- Respiratory support – including oxygen therapy and ventilation (breathing assistance) for newborns with breathing difficulties
- Phototherapy – light treatment used to manage neonatal jaundice safely and effectively
- Intravenous (IV) nutrition and fluid management for newborns unable to feed orally
- Neonatal blood sugar monitoring and hypoglycaemia management
- Infection screening and antibiotic treatment for newborns at risk of or diagnosed with infection
- Temperature regulation using incubators (enclosed, temperature-controlled units for premature or fragile newborns)
- Newborn hearing screening
- Newborn metabolic screening (blood tests to check for certain treatable conditions present from birth)
- Lactation (breastfeeding) support and guidance for mothers of NICU babies
- Family counselling and emotional support throughout the NICU stay
- Coordination with paediatric and other specialist teams for ongoing care after discharge
Comprehensive Healthcare Solutions
Medical Packages
Affordable health screening and treatment packages designed to provide comprehensive care at transparent, budget-friendly rates.
Home Visit Care
For patients who cannot travel to the hospital, our doctors can provide medical consultations and care in the comfort of your home.
Maternity Services
Complete pregnancy care from antenatal check-ups to delivery and postnatal support, with experienced obstetricians guiding you throughout.
Multilingual Support
Our doctors and staff speak English, Arabic, Hindi, Urdu, Malayalam, Tamil, Telugu, Kannada, and Bengali for clear communication.
Transparent Pricing
Clear, upfront costs with no hidden fees—we believe you deserve to know what you’re paying for before any treatment begins.
Family-Centered Care
We welcome your family’s involvement in your healthcare journey and create a comfortable environment where loved ones feel included.
State-of-the-Art Facilities
Modern operating theatres, ICU, NICU, advanced diagnostic imaging, and well-equipped departments ensure you receive quality treatment.
24/7 Emergency Services
Our Emergency Department is always open with experienced doctors ready to provide immediate care when you need it most.
24/7 Pharmacy
Round-the-clock pharmacy services ensure you can access medications and prescriptions at any time, day or night.
Comprehensive Specialties
Expert care across cardiology, paediatrics, obstetrics, orthopaedics, surgery, dermatology, dentistry, and more – all under one roof.
Medical Laboratory
Accurate diagnostic testing with advanced laboratory equipment and quick turnaround times to support your treatment plan.
Expert Optical Care
Comprehensive eye examinations, vision correction, and optical services to protect and enhance your eye health.
What to Expect During Your Visit
From the moment your baby is admitted to our NICU, our neonatology team will carry out a thorough assessment to understand their condition and immediate needs. You will be spoken to directly – in language you understand – about what is happening, what treatment is being given, and why. No medical decision will be made without your knowledge and involvement.
Throughout your baby’s stay, our team will provide daily updates on their progress. We encourage parents to visit and spend as much time as possible with their baby – skin-to-skin contact (also known as kangaroo care) is actively supported in our NICU, as it plays an important role in a baby’s recovery and development. Our nursing team will guide you on how to safely hold, feed, and care for your baby during this time.
When your baby is ready to go home, our team will make sure you leave feeling confident and prepared. You will receive clear guidance on feeding, temperature monitoring, medicines, and follow-up appointments. Our doctors remain available for any concerns after discharge – because our care for your family does not end at the hospital door.
This information is for educational purposes only. For personalised guidance, please consult our doctors.
Book an Appointment
- We are here to help: Our friendly team is always happy to answer any questions you have.
- Booking your time: Please book just one appointment slot per person. This helps us ensure every family in our community gets the care they need.
- Arriving for your visit: We kindly ask you to arrive on time. If you are delayed by more than an hour, we may need to reschedule your visit. We will always try our best to see you later the same day if another time opens up.